Arrow’s Hosted PBX is the industry-leading solution for day to day inbound call management. It allows businesses to deal with unpredictable situations including office evacuations, work from home situations or just everyday inbound call handling for those who don’t want the cost and expense of a traditional phone system.
Calls can be directed and diverted from your traditional main advertised services to an individual or a team of staff. Call queuing will hold calls that cannot be answered and missed calls will be answered by a voicemail to email service and directed to your chosen recipient.
Supervisors and managers can keep a critical eye on answered, missed calls and report on the call traffic in general via a web-based Wall Board accessible anywhere you have web access.