Project Description

CUSTOMER CASE STUDY

Bolloré Logistics

One unified solution providing confidence and continuity

ABOUT BOLLORÉ LOGISTICS

Bolloré Logistics is a global leader in international transport & logistics. Bolloré Logistics has become the number 1 company in France, the African continent, top 5 in Europe and globally top 10 – with new sites being opened across the Australian landscape.

Bolloré Logistics provide complex supply chain management solutions for major groups and international shipment services for SMEs. They requires reliable and secure network infrastructure to keep their businesses operational.

Bolloré Logistics global offer is built around its expertise in multimodal transport, customs and regulatory compliance, logistics, global supply chain and industrial projects.

CHALLENGES

Bolloré Logistics had a complex mix of network technologies and suppliers at multiple Australian sites, leading to poor and inconsistent quality of services and support. Arrow was tasked with providing support and delivering expansion Australia-wide in remote regional areas where data connectivity can be challenging to deliver.

Arrow was also provided the challenge of migrating multiple services from various providers to deliver centralised support and a fully managed solution. In addition to providing a road map to open a new office location with tight time constraints to deliver an integrated voice and data solution.

SOLUTION SUMMARY

Bolloré Logistics presented Arrow with a set deadline and build cost for installation of infrastructure and operations at their new Erskine Park site. There were ongoing issues with service reliability and support responsiveness that were having a direct impact on the business bottom line.

During the installation of the new fibre connections, Arrow supplied the site with a copper based Ethernet connection for network and internet access to continue at the site, keeping Bolloré Logistics operational during the transition to high speed fibre solutions.

  • Complete Turn Key managed voice and data solution
  • SIP managed voice channels & ISDN managed voice channels
  • Multiple fibre connections (200mb & 50mb)
  • 3 NBN Network Connectivity
  • Fax service over IP

SOLUTION OUTCOMES

Bolloré Logistics has been a client of Arrow since 2009 and continues their business with us to this day, due to our vigilance in making sure all their business telecommunication and technology requirements are met with swift results.

We upgraded an outdated copper line solutions to high speed fibre connections, consolidated billing to one provider and one expert support source, and provided redundancy through multiple data services to meet Bolloré Logistics high availability expectations

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SOLUTION PARTNERS

Bolloré Logistics have benefitted from Arrow’s partnerships with premium world-leading cloud communication and IT providers.

Arrow access the very best cloud platforms and solutions and our solution design experts go to work in creating the very best setup to meet the unique challenges that each business faces. All this with one point of contact, Australia based business grade support and one bill for all your services.

Our solution partners for Bolloré Logistics include:

NBN

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