The Fiducian Group is a multisite organisation, operating in offices than span capital and regional Australia. Their communications setup was comprised of on-premise PABX phone systems that were not meeting their requirement for unified communication.
Each site was essentially acting as its own communication silo, making ongoing management and upgrades more time-consuming, complex, and expensive. The need for a cloud-based and unified solution that could manage all sites from a central location was clearly needed.
Arrow’s consultancy services provided a clear direction for our solution engineers to match business objectives with the best solution. 8×8 was chosen as the cloud provider that could best service The Fiducian Group’s unified communications needs.