One Cloud Solution
Cloud X Phone X Chat X Video
Unified Cloud Communications for Voice, Meetings, Collaboration and Call Centre
A NEW ENGAGEMENT EXPERIENCE
It’s time to change your approach to business communications
Deliver superior customer experience to set yourself apart from your competitors, through intelligent interactions between employees and customers.
With the 8×8 unified cloud engagement solution, you can arm employees with the tools they need to communicate, collaborate and access your organisation’s most valuable data in one intelligent, easy to manage solution. One engagement platform allows you to move at the speed of your employee and customer expectations.
Call us 1300 555 330 today
Transform Your Business Communications
With Arrow, 8×8’s leading and fastest growing Australian Partner
Technology moves way too fast for outdated phone technology.
Don’t get left behind.
Integrate your communications, connect your sites and improve collaboration for a fraction of the cost of traditional PBX phone systems. Make Arrow Cloud Connect the core of your business.
- GLOBAL and multiple sites/locations solutions
- ONE managed provider for voice & data
- EXPERT solution design + delivery team, 20+ years experience
- SEAMLESS unified communications & CRM integration
- OUTSTANDING reliability and security
One System of Engagement
Plans which can be mixed and matched to address your diverse business needs
Integrated Communications
- One click from chat to voice to video meetings
- Company-wide team messaging
- Meetings for 100 participants
- Integration with CRM & business apps
Smarter Global Engagement
- Unlimited global calling for UC across 47 countries
- Supervisor & service quality analytics
- Streamlined call handling with Switchboard Pro
Speed to Resolution
- 4,000 minutes per concurrent agent
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customisable wallboards/dashboards
Customer Experience Transformed
- 4,000 minutes per concurrent agent
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customisable wallboards/dashboards
COMPLETE CRM INTEGRATION
Enjoy seamless integration with the the productivity tools you use every day including NetSuite, Salesforce, Zendesk, Outlook and many more. Include our contact centre solution for a truly integrated and complete unified communications experience.
Arrow Voice & Data + 8×8
Unified Communications Preferred Partner
Since becoming an 8×8 preferred partner, Arrow have become their fastest growing Australian partnership. Arrow trust 8×8 along with more than 1 million business users worldwide. We only partner with the best and 8×8 have been a global leader in Cloud Communications for six years running.
- #1 Cloud UC Leader 2014, 2015, 2016, 2017
6-time Magic Quadrant Leader for Unified Communications as a Service, Worldwide
2017 Superior Voice Quality – Tolly Group