Columbus Capital required a contact centre solution across two sites, in Australia and the Philippines. Arrow conducted a thorough needs-analysis and proposed the 8×8 Virtual Contact Centre, a perfect solution for a business undergoing a dynamic period of growth.
Arrow also proposed the migration of their onpremise
phone system to 8×8’s Virtual Office.
This unified communications application integrates business softphones with voicemail, IM, presence, video calling, fax, call recording, web conferencing, and social media.