This legislation states that any surcharge is limited to the amount it costs the merchant to accept that type of card for that transaction. Upon review of our current surcharge rates, we have revised our credit card surcharges to match the amount that is charged to Arrow by our banking facilities. This figure is taken directly from our banking statements for each card type as per the new legislation.
If you would like to learn more about these surcharges please visit the Reserve Bank of Australia website
If you would like to avoid credit card surcharges, you can elect to pay your Arrow invoice via direct debit from your nominated bank account. If you would like to switch to this option please contact:
Arrow Customer Service on 1300 305 794 or
Email the Arrow Operations Team. click here
If you have any further questions regarding this change please call Arrow Customer Service on 1300 305 794.
06/2018: 1Click Web Conferencing
Important message to Arrow 1Click conference subscribers
From 31st July 2018, Arrow will retire the legacy 1Click platform and invite our clients to move across to our new 1Click iMeet Conference and Collaboration platform.
1Click iMeet has improved features and benefits underpinned by one of the biggest global conferencing providers – Premier Global Services. Current subscribers of the original 1Click will have their monthly billing subscription charges ceased from the 15th July 2018.
For a free trial or to learn more about our new platform please contact your Arrow Account Manager:
1300 666 079.
02/2017: ARROW 1 click Conferencing Update
Message to Arrow Customers regarding 1Click Web Conferencing
If you are an Arrow customer using 1click for desktop share, we recommend Firefox browser for desktop conferencing. We advise the following:
Add https://avcon7.oritor.com to your Exception site list in Java Security settings. Attached is a work instruction on how to add this to Java. It is advisable to reboot PC after making the security update. Below you can download instructions on how to add this to Java. It is advisable to reboot your PC after making the security update.