Avaya IP Office
Cloud Connect

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Arrow Avaya and Google Cloud


Together delivering the most advanced and secure cloud business communications solution.

Avaya Cloud Connect is a truly diverse and fully featured cloud based PBX, ready for unified communication applications.

Arrow have been recognised by Avaya as a Cloud Specialist.

This recognises Arrow’s capabilities in implementing Avaya Cloud Solutions, and proven satisfaction of our valued customers.

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Call us 1300 555 330 today

There is Now a Single Platform

For All Your Communication Requirements

Enjoy simplicity of use across all your business users, whilst giving you complete administrator control to make any changes you require at any time.




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How Australian Businesses

Can Make a Seamless Transition to the Cloud

  • Leverage the full capabilities of Avaya IP Office™ hosted by Avaya on the Google Cloud Platform, $0 upfront fully maintained solution model.
  • Bring flexible, cloud-based Unified Communications to your workforce, customer service agents, and teams. Support people in the office or working remotely.
  • Enable an easy migration to the cloud with little disruption to your business. Eliminate investing in out of date technology with a future-proof business solution.
  • Drive increased efficiencies across your organisation so you can focus on what’s most important: new revenue opportunities for you and successful engagement outcomes for your customers.
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Why Choose Arrow and Avaya Cloud Connect?

Predictable Expenditure

With no surprises, all inclusive and managed performance

If your organisation is looking to stabilise it’s telecommunications expenses, remove unpredictable maintenance costs, cap your telephony expenditure or just keep costs to a minimum, the Arrow Avaya Cloud solution can be built to suit your needs.

If you make a high volume of outgoing calls, our solution can be built to give users unlimited local, national and mobile calls, dramatically reducing the costs. In addition to this, all of your telecommunications are consolidated to just one easy-to-understand bill.

Our solution design team will work with you to design the solution that fits your business. Every organisation is different, so our phone system solutions are built to be customised to your business specifications and requirements.

Built to Scale & Flexible

Flexibility to customise your PABX month-to-month

The cloud-hosted Avaya IP Office environment makes it extraordinarily simple to scale. To add users from our center of operations is not only fast but effective. Each environment can expand to up to 3000 end users from a multitude of locations.

If your organisation exceeds this number, we can bring together multiple instances to act as one ecosystem with scalability and flexibility at its core.

Unlike your on-premise deployments, this scalability goes in both directions. You can add and remove subscriptions at any point to allow your organisation to flex with a project and contract as phases of the contract are completed. You only pay for the resources you are using for the time they are needed and no longer. Gone are the days of wasted hardware and under-utilised investments.

Security & Reliability

Carrier class voice backbone with 99.999% reliability

With our solutions hosted in Australian data centres (including the three Google Cloud operated fully redundant data centres here in Australia), your business telecommunications hosting environment could not be more secure or reliable.

Our data centres have Tier 3 fail-overs combined with our multi carrier redundancy. Resilience is at the heart of what our solution is built to deliver.

Included are state-of-the-art session border controllers, toll fraud, behavioural notification & alerts and carrier class backbone voice network with 99.999% reliability.

This exceeds the reliability of all but the largest enterprises.


Arrow have a team of professional, experienced and friendly solution consultants who are ready to provide your business with a free consultation.

More reasons to trade up to Arrow & Avaya Cloud!

Lower Costs

Reduce your maintenance costs, no call-out costs to site and quick setups with lower costs of deployment. Empower your team to make day-to-day changes and updates as required.

Unlimited Calls

Choose between pay as you go calls, or an unlimited call allowance. You now have the option to cap your monthly phone bills! You can even bring your own phone numbers.

Single Number

Your team will now be only one phone number away! The one number feature allows your PBX to follow your staff members from desk to car and beyond without having to do a thing!


With the ability to utilise the power user licence from anywhere, your staff can collaborate, converse and share ideas from anywhere in the world. It’s just one click to call!

Call Recording

All of our hosted solutions come with the option of call recording. Record all, some or a percentage of your calls and access them from a simple web interface!

Keep Your Numbers

We can move your numbers from most carriers with local number portability, port numbers to the hosted environment and consolidate costs to 1 bill.

Low Startup Costs

Lightning fast deployment means we have the ability install the new system on the day you talk with us. This speed will save you on deployment costs.

All Inclusive

Your monthly hosted PBX costs are fully inclusive of maintenance, care and patching of the environment, as well as minor adds, moves and changes!