Watkins Coffey Martin now has its communications migrated to a cloud-based platform from their unsupported on-premise PBX. They are no longer tied to expensive maintenance and upgrade costs and have the freedom and flexibility to customise, expand, and scale their communications when they need to, simply and cost-effectively.
Additionally, they can now access cloud-based work tools to assist with their business productivity and customer experience, whether in the office or working remotely.
The firewall and managed network support proved their worth not long after implementation, through the early detection of a network outage. Arrow’s network operations centre was immediately alerted to the issue and was able to resolve within minutes. Watkins Coffey Martin now has peace of mind knowing that their business continuity is being proactively managed and safeguarded.