Managed IT Support Solutions

IT Support That Couldn’t Be Simpler

FLEXIBLE. AFFORDABLE. RELIABLE

Arrow Voice and Data Services

How can Arrow manage your business’s IT network?

  • Remote, on-site support and after hours support
  • Fast response with seamless escalation
  • Detailed monthly reporting
  • Security and backup auditing
  • Proactive monitoring of equipment and PC performance
  • Hardware and software procurement – you name it we can source it for you

Call us 1300 303 151 today

Guaranteed Response Times
Cast Iron Service Level Agreements (SLAs)

GUARANTEED RESPONSE TIME

OUR AVERAGE

CRITICAL PROBLEMS

 30 minutes

 9 minutes

MALFUNCTIONS

 60 minutes

 44.25 minutes

CHANGES/ADD-ONS TO IT SYSTEMS

 90 minutes

 49.5 minutes

Critical Problems

  • Guaranteed Response Time:
    30 minutes
  • Our Average:
    9 minutes

Malfunctions

  • Guaranteed Response Time:
    60 minutes
  • Our Average:
    44.25 minutes

Changes to IT Systems

  • Guaranteed Response Time:
    90 minutes
  • Our Average:
    49.5 minutes

GET IN TOUCH WITH A SOLUTIONS EXPERT

Free your business and time from IT issues, let Arrow’s Solutions help you today 1300 303 151

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IT CUSTOMER SUCCESS STORIES

Read more about how Arrow are helping businesses like yours manage their IT simply and effectively.