CUSTOMER CASE STUDY
Infinity Group Australia
Business Continuity & Scalability With One IT + Business Comms Provider
ABOUT INFINITY GROUP AUSTRALIA
In just a few years, the founders turned Infinity into a multi-award-winning business with three sites and 60 staff.
They are passionate about sharing money advice with ordinary Australians and assist their thousands of clients to pay off their mortgages and live debt-free.
CHALLENGES
Infinity Group Australia was being serviced by two separate IT companies covering them for their managed services and voice needs.
They needed one provider who could manage and set up the structures and processes required for business scalability, complex IT management, and streamline new user onboarding.
SOLUTION SUMMARY
Arrow implemented an Avaya Cloud Voice solution, providing the functionality a busy multisite business needs including call, chat, meeting, and collaboration across sites, file sharing, task management, and virtual team rooms.
The solution works seamlessly across devices and provides easy-to-use reporting and analytics, providing insight into how effectively their business communications are performing.
Arrow also provided a complete managed services package that includes ongoing support for network, server, desktop, and business continuity & disaster recovery (BCDR).
SOLUTION OUTCOMES
Infinity Group Australia now has one provider to manage all of their communications and IT investments, with a single point of contact for all ongoing support, training, upgrades, and maintenance.
They now have all the expertise, strategic guidance, and assistance on hand to benchmark and improve the processes that will enable the continued dynamic growth of the business.
SOLUTION PARTNERS
Infinity Group Australia have benefitted from Arrow’s partnerships with premium world-leading cloud communication and IT providers.
Arrow access the very best cloud platforms and solutions and our solution design experts go to work in creating the very best set up to meet the unique challenges that each business faces. All this with one point of contact, Australia based business grade support and one bill for all your services.
Our solution partners for Infinity include:
