Managed IT Solutions

Total peace of mind with complete IT solutions, security, and support

At Arrow, we’re more than a managed IT services provider.
We’re your trusted IT partner.

Our managed services cover your entire technology ecosystem, from setup to maintenance. As Microsoft partners, we optimise Microsoft 365 with Zero Trust Security for productivity, security, and compliance.

With our Australia-based team, we provide robust protection against evolving threats, letting you focus on your business.

Call us 1300 303 151 today

Comprehensive Security Approach

Microsoft champions a layered approach to security, incorporating Business Continuity and Disaster Recovery (BCDR) alongside Identity and Access Management. Arrow partners with trusted vendors like Microsoft to deliver tailored, end-to-end solutions that meet your business’s unique requirements.

Service & Security Bundles

Our Essentials, Secure, and Secure Plus bundles are designed to help your organisation strengthen its cybersecurity posture. These progressive packages support your business in advancing its cyber maturity while addressing immediate and long-term security needs.

70% Microsoft Secure Score Guarantee

We prioritise an exceptional desktop support experience while aligning with the Essential Eight framework. We guarantee that your Microsoft Secure Score will exceed 70% within the first 90 days of going live with Arrow, across all our service packages.

Our Process

Our streamlined onboarding process ensures your team understands and confidently uses the tools and controls provided. This approach supports your compliance with IT reporting obligations and strengthens your organisation’s overall security framework.
ARROW’S EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly.

That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.

Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

T&Cs apply

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges.

T&Cs apply

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly. That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.
Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

T&Cs apply

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges

T&Cs apply

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

Desktop Support and Security Packages

Arrow’s Enhanced Desktop Support and Security Packages are designed to address the evolving security threat landscape, while aligning your investments with the Essential Eight security frameworks and industry best practices.

Essentials

$95

Per user per month.

Our foundational package offers operational efficiency and security.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable

  • Technology Adoption Session: Biannual

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure

$110

Per user per month.

Building on Essentials, this package includes additional threat management.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Quarterly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure PLUS

$125

Per user per month.

All features plus training for ultimate protection and peace of mind.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Included

  • End User Training Program: Included

  • Technology Adoption Session: Monthly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Power Your Business IT with Arrow FibreNet

Supercharge your Business IT with ultra-fast, business-grade fibre—at a price competitors can’t match.

  • Outpace the competition with the fastest, most cost-effective fibre plans available.

  • Built for high-performance voice, video, and data
  • Flexible plans up to 10Gbps to suit every business size
  • Prices starting from $499

We’re here to Help

Got a question about our services?
Need a quote or more information?
Have a project you’d like to discuss?

Call us or fill out the form below. No pushy sales tactics or confusing tech-speak. Just straightforward answers and solutions tailored to your business needs.
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