Arrow voice and data

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Business Phone Systems – Turn Key Solutions

Complete business communications solutions – made simple

We provide you with everything needed to stay in front with your business communications. Stay in touch with the latest technology secure in the knowledge that local business support is on hand – 24/7. Never miss a call, sale, contact or business opportunity again!

Look no further than Arrow for your next business phone system solution.

  • All your services consolidated on just one bill
  • No upfront installation costs
  • Full parts and labour warranty
  • Maintenance for the full term of your agreement
  • Simple, seamless, affordable and effective

Get an estimate

Not sure what you need?

Start here by filling in a few simple details
for an obligation free estimate.

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25%

Build Your Own System

Know what you need ?

Start here with our online phone builder and design
your custom phone solution.

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Contact an Arrow Business Solution Consultant

  • Expert knowledge in the latest technology
  • Advice on the optimal solution for your unique needs
  • Arrange on-site inspections to ensure smooth installation and accurate pricing
  • Consolidate all your services into one simple to read account
  • Simplify your support to one Australian based team

Knowledge Centre

What our clients are saying

“As a busy small business owner, I really appreciate the superb customer service I get from Arrow Voice and Data phone systems. I recently requested a new mobile phone for one of my team and our account executive, Jennifer Gauld even hand-delivered the phone to us when were at lunch!”

Simon Paterson, Bookhouse Digital Publishing Service, Phone Systems

“Finally a company where you can speak to an actual person and have them look after your account. Back to the good old days where you have an account manager who knows all about your business phone system needs and can help you on a daily basis.”

Bill Corbett, Moving Menus Arrow Business Broadband

“I’d just like to pass on my thanks to Arrow’s Customer Service Team for their hard work in getting our phone system sorted out over the last week. Arrow’s thoroughness and quick response time has made this rather hectic time a little more pleasant for us! I really appreciate all the assistance.”

Frances Quinn, Wireless Anywhere, Arrow Business Broadband

Buyers Guide

At Arrow it’s all about ensuring you communicate and connect simply and seamlessly. Now your business can focus on what you do best and leave the rest up to Arrow.

  • Do you receive one bill for your services; phone, internet and mobile
  • Are you covered by a 100% onsite parts and labour equipment guarantee
  • Are you wasting valuable time and money sorting your communications

How do your other quotes measure up against Arrow?

It’s always important to make sure competitors stack up and you make an informed decision, so we made it a little easier for you.

 
Arrow
Competitor 1
Competitor 2
One simple monthly cost, including

  • Voice line rental

  • Phone system

  • Installation & training

  • PARTS & LABOUR warranty

  • Free calls & 1300 number rental

  • Optional broadband and mobiles

YES??
One bill for voice, broadband, mobile and office equipmentYES??
24/7 – 365 day onsite PARTS & LABOUR warranty for the life of the agreement
YES??
Choice of phone and data carriers to ensure you get the best possible deal
YES??
24/7 – 365 day Customer Support with no hold time guaranteeYES??
Dedicated Account ManagerYES??
Super low call ratesYES??
TURN KEY ORDERS
NEW ORDERS COMPLETED WITHIN 10-30 DAYS
STEP 1
Confirmation of your order.
STEP 2
Onsite visit to ensure you have the right setup for your new phone system intallation.
STEP 3
Network components are ordered, provisioned and installed
STEP 4
Network intallation completion
STEP 5
Phone system intallation and training complete.
STEP 6
Technician follow up visit
STEP 7
Arrow completes customer satisfaction survey

Onsite Vs Cloud

There are primarily two types of phone solutions for businesses to choose from: cloud based (sometimes referred to as ‘hosted voice’) or on-site phone systems. These solutions can be over the standard telephone network, either standard PSTN lines or digital ISDN services; or the Internet network.

A cloud solution is delivered as a service by the provider and usually is billed on a monthly basis. The equipment on the customer’s site is limited to phones and some routing devices only, and the rest of it is managed by the service provider.

Buyers frequently choose a cloud solution for the following reasons:

  • Focus on competencies: allows a business to focus more on its core competencies rather than managing the complex business communication infrastructure
  • Easily scalable: increase/decrease the number of lines as needed without concern for infrastructure
  • Seamless around-the-clock service
  • No burden of maintenance/upgrades
  • Flexible pricing model: add and drop features to suit business needs and remain within an allocated budget

By contrast, an on-site solution requires complete PBX infrastructure to be present on the customer’s site. This solution accounts for more start-up costs as the organisation must install, manage and upgrade the PBX system.

Trade up to the latest business phone system quickly and easily

The Arrow team will remove your tired old Phone System and upgrade your office to the latest business phone system technology easily and quickly, with no upfront costs.

Your new phone system will be professionally installed and your staff will be thoroughly trained.

Contact us to find out more about this special offer.