SOLUTIONS FOR BUSINESS SIZE
Simple, Flexible and Scalable
Arrow’s mid-market business solution suite includes everything you need to keep your business nimble, competitive and productive
- Unified Communication Solutions for National and Global Business tailored solution and product consultation
- Collaboration and meeting Solutions voice and Video conferencing with team collaboration meeting rooms
- Advanced insights and analytics key metrics include customer satisfaction, agent performance, first contact resolution, and more
- Contact centre an omni Channel experience with call, email, chat and social media
Call us 1300 555 330 today
Virtual Office Mobility Solutions
That Keep You Connected
With Arrow, you take the office with you, bringing your office number on any device.
Enjoy seamless communication between your desk phone, PC, smartphone and tablet.
You and your team will have everything it needs to be productive on-the-go.
Seamless and Integrated Communication
It’s so Much Simpler When all Your Communication Channels are Integrated.
Switching to different phone, chat and conferencing systems result in disjointed communications.
Easily transition across your calls, chats and conferencing with a single sign on.
Bring the Team Together
See the benefits of powerful and effective conferencing and collaboration tools, that will allow your team to work together effectively and instantly from anywhere in the world.
Solution Features include
- Video & voice conferencing
- Secure instant messaging
- Team collaboration and project management
Collaborative Contact Centre Solutions
Keep you customers and call centre agents happy with Arrow’s Cloud Contact Centre solution.
World-class capabilities include workforce optimisation, advanced business phone and collaboration services and unified communications.
Our solution creates personalised interactions with customers through CRM integrations, and benefit from increased customer satisfaction, through using the communication channels your customers want to use including voice, email, chat and social media.
With Real-Time Analytics
Real-time analytics give you deep insights into your business performance.
Analyse and visualise data and trends across your business, including CRM and business application interactions.
Get the intelligence you need for staffing needs and requirements, training, strategies for improved business and customer outcomes, and have the flexibility to act on opportunities and challenges as they arise.