Important Message to Arrow Customers regarding credit card surcharges
From the 1st September 2017, new legislation has been introduced which limits merchants to the amount that can be charged as a credit card payment surcharge. This legislation states that any surcharge is limited to the amount it costs the merchant to accept that type of card for that transaction. Upon review of our current surcharge rates, we have revised our credit card surcharges to match the amount that is charged to Arrow by our banking facilities. This figure is taken directly from our banking statements for each card type as per the new legislation.
If you would like to learn more about these surcharges please visit the Reserve Bank of Australia website
If you would like to avoid credit card surcharges, you can elect to pay your Arrow invoice via direct debit from your nominated bank account. If you would like to switch to this option please contact:
Arrow Customer Service on 1300 305 794 or
Email the Arrow Operations Team. click here
If you have any further questions regarding this change please call Arrow Customer Service on 1300 305 794.