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So far Arrow has created 58 blog entries.

How do web conferencing systems actually work?

Traditional training dictates that you sit in the same room as the presenter while the presenter draws on the black/whiteboard as he/she, for lack of a better word, presents. This method certainly has its merits but it is quite limited in the sense that attendees physically need to be at the conference. As our days [...]

By | November 17th, 2016|1Click, Video Conferencing, Web Conferencing, Working Remotely|0 Comments

PSTN vs ISDN: Choosing the Right Business Landline

Who knew there were so many different types of phone lines! Navigating through the technology can be frustrating when all you want is a phone line that works for your business! Business landlines are available in two variations, PSTN and ISDN. Let’s have a look at each in turn. What is a PSTN (Public Switched [...]

By | November 11th, 2016|Cloud Phone Systems, Phone Systems|0 Comments

The Internet of Things (IoT) and Customer Experience

What is IoT? The Internet of Things (IoT) is the collaborative operation of physical devices via network connectivity. It’s a mouthful, but what it means in layman’s terms is that your everyday devices, such as your phone, your car and even your fridge, are all wirelessly connected to each other to enhance their functionality. Let’s [...]

Comparing VOIP and PBX phone systems for small business

In order to choose whether a VOIP or PBX phone system is right for your business, you need to first understand what features and costs come with each of them. Keep these points in mind when choosing. 1. Deployment time frame: How quickly do you want or need the phone systems to be active? Some [...]

By | October 21st, 2016|Cloud Phone Systems, Phone Systems|0 Comments

What’s the benefit of a PABX maintenance contract

As a man named Murphy once opined: “Anything that can go wrong, will.” If Murphy owned a business, he’d probably add “…and if it does, it will happen while the IT guy is overseas.” Even with redundancies in place, equipment will sometimes fail. Most of the time it’s something that can be swapped out easily, [...]

By | October 13th, 2016|Cloud Phone Systems, Phone Systems|0 Comments
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