Migrating your business communications to the cloud gives you fast, easy and effective access to your data and information. And while your business will save money and have less downtime, it can be confusing to know how it works. Put simply, the cloud is a number of servers in data centres that your business [...]
Is your business prepared for a Cyber Attack? Since the frequency and intensity of cyber attacks is increasing, it’s vital that all businesses understand the ramifications of not being prepared for a Cyber Attack. While you may understand how a Cyber Attack can harm your business, it’s also important to be aware of the hidden [...]
Does your business use a cloud based backup system for reliable and secure data and information backups? With the rise of cyber-attacks, ransomware, failing servers and hardware, having a cloud-based backup system is critical if you want your business to stay secure and operational 24/7. The WannaCry Ransomware attacked thousands of businesses in over 150 [...]
Does your business have a contact centre that’s not in the cloud yet? A virtual contact centre is a cloud web-based application that supports voice, email and web chat so your customers can interact with your company in the way they prefer. When your company has a contact centre in the cloud, it can [...]
Does your retail business use cloud communications to drive business growth and cut costs? If you’re still using call centre and legacy phone systems, you may be hampering your customer and employee experience. Cloud-based Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) are making these systems obsolete. Retailers who are [...]