Top Benefits of a Global and Integrated UC Solution

Do you operate a multinational business with office locations across the APAC region, and wondered how best to access effective, reliable, scalable, and cost-effective communications across your key locations?

Your communications setup is crucial to business success, creating positive staff and customer experiences. Having a local phone number presence across your international locations is much simpler than you think, with the right provider.

Our flagship cloud communications partner 8×8 offers powerful and award-winning cloud UC solutions that includes Cloud PSTN and local DID (Direct Inward Dialing) numbers in over 50 countries and territories. APAC countries include China, Hong Kong, Singapore, Malaysia, Japan, Philippines, Indonesia, and Thailand.

What are the benefits of having local numbers?

Increased credibility: Build trust and credibility with your customers, as it suggests a physical presence in their area.
Cost Effectiveness: Local phone numbers can reduce long-distance calling costs for your company and customers.
Improved customer service and accessibility: Customers can reach you easily and have their issues resolved more quickly.
Better tracking and analytics: Track and analyse your customer interactions for better-informed business decisions.
Better targeting and Marketing ROI: Hone in on specific geographic areas with targeted advertising and promotions.

Arrow & 8×8’s global and integrated business UC solution

Arrow’s partnership with 8×8 brings Aussie businesses a global and integrated business phone solution.

How will your business benefit?

Enhanced local telephony services: 100% cloud-based local PSTN access with local call termination and origination.
Excellent call quality: Enhanced telephony services are supported via the 8×8 Experience Communications as a Service (XCaaS) platform with over 35 cloud regions across five continents.
A unified user experience: use the 8×8 Work desktop and mobile app worldwide for all your employees to create a consistent working environment that nurtures productivity and staff well-being, regardless of time zones or geographical boundaries.
Lower costs: Enjoy the flexibility and simplicity of adding and managing remote employees and new offices centrally, without any local interventions. Reduce your operational overheads and increase the speed of any deployments.
Improved communication: Enable employees to easily communicate with their colleagues, clients, and partners in different locations.
Enhanced mobility: With an Arrow and 8×8 solution, employees can access the system from anywhere, from any device – ideal for the new hybrid work norm.
Additional communications functionality and features: Meetings, chat, analytics, and integration with business apps, including Voice for Microsoft Teams.

Ready for the Next Step?

Arrow are experts in delivering custom solutions for global businesses in the APAC region. Our friendly team of experts is always on hand to walk you through our cloud UC solutions.

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CALL US 1300 542 142