Arrow is excited to announce our latest 8×8 accreditation in XCaaS.
Our long-running and close partnership with 8×8 brings world-class communications solutions to businesses Australian-wide. Both Arrow and 8×8 are committed to bringing exceptional experiences to our customers.
What is XCaaS?
As defined by 8×8: eXperience Communications as a Service (XCaaS) is a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).
XCaaS solutions support the differing communications requirements of all employees in an organisation, working together to “deliver differentiated customer experiences.”
8×8 XCaaS Features
Integrated contact centre, business voice, video, and chat will boost your employee’s productivity, delight your customers, and help you make smarter business decisions.
Ready to Get Started With XCaaS?
Combining Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) into a single solution will deliver real results for your business.
Talk with Arrow today about how we can help you take the next steps in getting started with 8×8 XCaaS.
