Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]
Want the best business communication package that doesn’t break the budget? Before you sign up for cheap deals with different suppliers or buy your own handsets and equipment, picture this… You’re just about to start an important video conference but the equipment isn’t working. After you find the supplier details, you get placed on hold [...]
Ready to set aside work and business worries for a few days? The Easter long weekend is when many people plan a short holiday. It’s a time to get away from the office, relax with friends and family and have some fun. As you spread butter on your hot cross buns and enjoy your Easter [...]
It’s raining and dark, and you’ve locked yourself out of the house. With a carload of groceries and two hungry children to feed, you need to get inside – fast! You grab your phone and search online for “local locksmith”. The first listing looks good. It promises 24/7 call-outs and service within 20 minutes. You [...]
If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]
