/Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article

“Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with complaints soaring by one-third, new figures show. The Telecommunications Industry Ombudsman has revealed that individual and small business customers lodged 65,760 complaints in the second half of last year – up by 33.8 per cent on the same period in the previous year.”

But you don’t need to accept this level of service for your business telecommunication solutions anymore!

Since 2002, we’ve helped over 2,000 Australian businesses with their business telecommunications. Our customers value our customised solutions for $0 upfront and multisite communication and IT solutions.

How to get outstanding customer service for your business telecommunications and IT solutions

Has your business ever had issues with your Internet, phone service, handsets or equipment? With your business success depending on efficient and dependable IT and business telecommunications it’s vital that you get help quickly.

Needing to deal with an overseas call centre and being on hold for a lengthy period of time can be detrimental to your business success. Our Australian based customer consultants provide outstanding customer service 24/7, 365 days a year.

The best IT and telecommunications solutions for Australian businesses

Our customers range in size from start-ups, to medium and fast growing businesses. Just starting out in business? We can set your business up with phone and Internet solutions from handsets and equipment to the best broadband service for your location.

Are you a medium business who is expanding? Our business telecommunications systems include:

  • Business phone systems with the latest IP connectivity

  • Broadband, Private IP networks and a range of data centre solutions

  • Video Conferencing and boardroom communications

Find out how we’ve helped Australian businesses with their IT and telecommunications solutions here

10 ways Arrow Voice helps Australian businesses with their business telecommunications and IT solutions

  • Outstanding customer service with less than 60 seconds hold time

  • 100% Australian owned and staffed with a friendly local team that delivers a truly personal experience

  • $0 upfront with fully managed and supported solutions

  • Simple and smart business solutions with one bill and one point of contact

  • Innovative range of products and plans for business phone, internet, video conferencing and collaboration

  • IT support services that keep you connected

  • Business relocation advisory experts and project management teams

  • Custom business solution design by an expert team

  • Business equipment fulfilment service

  • Owned and operated in-house technical team

Like to say goodbye to being frustrated with your IT and business telecommunications? Our experienced Account specialists take the time to get to know you and your business. And because they’re your regular point of contact, you get peace of mind that any business telecommunication issue will be solved quickly.

Find out how we do things differently to most Telco’s and contact one of our helpful and friendly consultants today.