When was the last time you looked closely at your phone bill? As your business grows with a bigger team and more products and services, the information on your telecommunications bill can get hard to decipher. Hidden fees and charges can quickly add up, resulting in unnecessary inefficiencies and costs. By taking the time to [...]
It doesn’t matter how big or small your business is, efficient and cost effective business telecommunications is crucial to your business success. But if your business phone system uses PSTN or ISDN it’s time to consider replacing it with a cloud based phone system. Why are PSTN and ISDN being phased out? [...]
Locked into a business telecommunications contract that’s not delivering on its promise? Here’s how we can solve your issues
When you signed your business up for the telecommunications packages, you felt happy. But over the past few months, the solutions you were promised just aren’t being delivered! The handsets that were supposedly ‘state of the art’ keep failing, the phone line isn’t clear and the Internet speed is woeful. And the even more [...]
How ICT can help financial services, accountants and firms cut costs and boost productivity in the new financial year.
As we head into the new financial year, the pace of change within the financial services and accounting industry continues to accelerate. Client demands, government regulation, data privacy and security can be challenging. But there is a solution! Information and communication technology (ICT) solutions can help you successfully manage industry changes, keep your clients [...]
Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!
Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]