Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]
Want the best business communication package that doesn’t break the budget? Before you sign up for cheap deals with different suppliers or buy your own handsets and equipment, picture this… You’re just about to start an important video conference but the equipment isn’t working. After you find the supplier details, you get placed on hold [...]
It’s raining and dark, and you’ve locked yourself out of the house. With a carload of groceries and two hungry children to feed, you need to get inside – fast! You grab your phone and search online for “local locksmith”. The first listing looks good. It promises 24/7 call-outs and service within 20 minutes. You [...]
Have you ever tracked how much time you spend using your phone during the day? You wake up and check emails, Facebook and the weather app. On the way to work you send SMS’s, make a call and scan your Google Calendar. At work, you can’t find your calculator so use the app on your [...]
