JWL expressed their need for a unified communications solution that could unify their highly mobile team across regional Australia. They required the ability to be able to collaborate via video, screen share, voice and messaging, no matter their location or what device they have on hand, be that mobile phone, tablet or personal computer.
It was through these requirements Arrow was able to recommend 8×8, a unified communications (UC) solution provider named a leader in the Gartner UCaaS Magic Quadrant for 8 consecutive years.
JWL operate in a highly competitive industry and reliable easy to use technology is critical to their success. Through a detailed needs analysis and discussion with key stakeholders within the business, it soon became apparent there was a requirement for a whole of business managed IT services and communications solution to be implemented. With ageing network, server, security and redundancy infrastructure, JWL saw the opportunity to consolidate their IT partnership with their communications supplier.