Arrow Earns Top Honours as 8x8's ANZ Partner of the Year, 2023/2024 8x8's ANZ Annual Partner Awards were launched in 2020 to recognise 8x8 partners for their support and success. We are thrilled to be honoured with two prestigious awards from 8×8! 8x8's ANZ Partner of the Year 2023/2024 ANZ Contact Centre Partner of [...]
8x8's ANZ Partner of the year for 2022 8x8's ANZ Annual Partner Awards were launched in 2020 to recognise 8x8 partners for their support and success. Arrow was the happy recipient of the 8x8 ANZ Partner for the year for 2022. This is in addition to: 2021 Top Partner of the Year, ANZ 2021 Top [...]
Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]
You may have heard of the term “pro rata” charges. These charges are one of the most commonly used terms in telecommunications billing, which can be frustrating as the charges are rarely explained. However, a simple way to define it would be: Pro rata charges are when a service charges for anything other than the [...]
With an increasing number of businesses, from large corporate companies to small start-ups, having an online presence these days, it’s only logical that you would want your business to carve out some online space to stay competitive. However, you need to be careful in how you go about doing this. Here are some ways to [...]
