We all know that positive customer experiences ranging from interactions with your website, booking systems, call centre staff and employees, can turn your guests into brand advocates and champions. Happy customers spreading the word both off and online will bring in more potential customers and revenue. A classic ‘win-win’! The reverse unfortunately, will also hold [...]
At Arrow we've been noting an increase in the frequency and reporting of phishing and scam emails. Email security is of critical importance to business. We all rely on filters to weed out those malicious emails and on the whole they do a good job, but inevitably some still slip through the cracks. Anyone [...]
When was the last time you looked closely at your phone bill? As your business grows with a bigger team and more products and services, the information on your telecommunications bill can get hard to decipher. Hidden fees and charges can quickly add up, resulting in unnecessary inefficiencies and costs. By taking the time to [...]
Migrating your business communications to the cloud gives you fast, easy and effective access to your data and information. And while your business will save money and have less downtime, it can be confusing to know how it works. Put simply, the cloud is a number of servers in data centres that your business [...]
Does your business use a cloud based backup system for reliable and secure data and information backups? With the rise of cyber-attacks, ransomware, failing servers and hardware, having a cloud-based backup system is critical if you want your business to stay secure and operational 24/7. The WannaCry Ransomware attacked thousands of businesses in over 150 [...]
