Ask yourself, is your business optimised to take advantage of the latest technology? With so many applications and communication services available for business use, it can be confusing when trying to choose what to implement. Read on for Arrow’s top 4 picks for business and workplace collaboration. REQUEST A CONSULTATION CALL US 1300 ...
We all know that positive customer experiences ranging from interactions with your website, booking systems, call centre staff and employees, can turn your guests into brand advocates and champions. Happy customers spreading the word both off and online will bring in more potential customers and revenue. A classic ‘win-win’! The reverse unfortunately, will also hold ...
When was the last time you looked closely at your phone bill? As your business grows with a bigger team and more products and services, the information on your telecommunications bill can get hard to decipher. Hidden fees and charges can quickly add up, resulting in unnecessary inefficiencies and costs. By taking the time to ...
Does your business have a contact centre that’s not in the cloud yet? A virtual contact centre is a cloud web-based application that supports voice, email and web chat so your customers can interact with your company in the way they prefer. When your company has a contact centre in the cloud, it can ...
Does your retail business use cloud communications to drive business growth and cut costs? If you’re still using call centre and legacy phone systems, you may be hampering your customer and employee experience. Cloud-based Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) are making these systems obsolete. Retailers who are ...