UPDATE: PSTN & ISDN days are numbered. Don't let your business be left behind! With the progressive rollout of the NBN™ network, PSTN & ISDN are being phased out. This means that all businesses using PSTN & ISDN will need to transition to a VoIP based phone service. Arrow offers a complete migration service so [...]
As a man named Murphy once opined: “Anything that can go wrong, will.” If Murphy owned a business, he’d probably add “…and if it does, it will happen while the IT guy is overseas.” Even with redundancies in place, equipment will sometimes fail. Most of the time it’s something that can be swapped out easily, [...]
Are you an iOS or Android person? When it comes to your business, it might not matter which one you prefer personally. Each operating system has different features that might make it better suited to your workforce. When deciding which operating system to use for your business, you need to think about your requirements first [...]
If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]
It’s no secret that, for people to work together effectively, they need to be able to communicate with each other. While this is a skill all on its own, it doesn’t hurt to give people the proper tools to help them do so, even when they’re working far from each other. Here are a few [...]
