Does your business still use PSTN or ISDN for its phone system? With the progressive rollout of the NBN™ network, over the next 2 years or so PSTN and ISDN will be phased out. This means that PSTN and ISDN users will need to switch their phone systems to a VoIP (also known as voice over IP) based service.
If your business uses a traditional PBX the hardware will need to be replaced so it’s compatible with a cloud based phone solution or IP based voice services. But just replacing your PBX hardware may not be enough to keep your business efficient and competitive.
With communications technology rapidly changing everyday, it’s crucial for business success that you understand the risks and costs of keeping your old PBX system. These include:
Still feel attached to your PBX system? Here are some scenarios that may make you think again!
When your business grows it can be challenging to easily scale your communications. From moving offices to launching new locations and hiring remote employees. If your current PBX business communications don’t keep pace with your business growth, your business may be out of pocket with expensive, labour intensive ‘solutions’ of countless routers, wires and switches.
A state of the art cloud based communications system can give your business the flexibility and agility to respond to your communication requirements. From adding phone lines and locations, to disconnecting them when they’re no longer needed. Our cloud system only needs an Internet connection.
And if your business needs hot desking, call monitoring, mobile collaboration and CRM integration an Arrow and 8×8 Business Phone system delivers. From a single application and workflow, your employees can easily locate, check, click to chat or call and/or click to collaborate. With minimal IT assistance required, a cloud communications system can easily deploy new features remotely and centrally via the Internet.
One of the main considerations for your choice of business communication needs to be the future growth of the business. It’s also important to choose a solution that can easily adapt to a growing and perhaps increasingly remote workforce.