Moving house can be stressful. It’s made even more so when your “house” is a company office with phones, internet, hardware and staff to relocate!
The first thing to think about is when.
It helps to have a firm relocation date planned.
Some of our great Arrow services take longer to relocate than others, and some services have very specific requirements that must be met before installation. An example of this is that in order to install an ADSL connection there must first be an active compatible PSTN line installed. Your service provider can help decide the best relocation date for your phone lines and internet based on moving dates and service requirements.
The next thing is to confirm when.
You may not have thought to consider this, but telecommunications should play a very big role in deciding on your new location. Once you have settled on the property or signed the lease we can begin the relocation process.
Make it a priority to check with the building management of any potential new office site about its communications capacity.
Enquire about internal wiring in the building and if any tenants have had major problems with faulty lines in the past. Ask how far the site is from the nearest telephone exchange. If you are too far away from the exchange your internet speed will be affected. Check if any other tenants in the building have the same kind of products you do, such as an Ethernet connection.
There is nothing worse than signing the lease on your brand new office space then finding out you cannot relocate your existing service and potentially having to downgrade.
If you have any doubts when choosing your new office location, we highly recommend speaking with your service provider. They will be able to guide you through the process and perform service qualification checks on any addresses you might have in mind. This will give you further information regarding what is available and what is required for that kind of service.
Lastly, you will want to know if you can keep your number after you move. The short answer is that it depends. The closer you are from your existing premises, the more likely it is that you will be able to keep your number. Telephone numbers are native to one exchange, so if your new address connects to a different exchange you will need to change numbers. If you call your provider with the new address and/or a previously connected phone number at the new address, they can check to see if you are moving to a location where your number can be transferred.
In short, giving your provider ample warning and having all the necessary information on hand is the best way to have a smooth relocation.
Enter your details to access our comprehensive step-by-step relocation guide, full of useful information and our essential checklist to guarantee you an easy transition.
Enter your details below to access our comprehensive step-by-step relocation guide, full of useful information and our essential checklist to guarantee you an easy transition.
Don’t hesitate to contact Arrow with any questions you have about moving your business.
