Cloud computing, web and video conferencing, and efficient Internet services are the foundation of a successful accounting business. You know you need to find out more about information and communication technology (ICT) solutions, but it’s hard to know where to start!

Don’t sit back and watch your competitors take full advantage of ICT in their accounting firms and accounts department. Arrow can assist in helping your accounting firm improve your efficiencies and cut operating costs. Read on to see how this can be done.

What is ICT?

Information and communication technology is the broad term that includes any communication application or device. From phones and network hardware, to cloud computing and apps. A strong Information and communications technology (ICT) strategy is vital to competitive survival for today’s accounting firms and accountants.

How our ICT solutions create cash flow benefits for accountants

Small, medium and large businesses can improve their efficiencies using digital technologies. From an accounts department with a small team, to an accounting firm with hundreds of employees. This can include:

  • Phone systems and plans
  • Unified Communications Solutions
  • Customer Relationship Management (CRM) integrations
  • Internet
  • Video conferencing
  • Business IT solutions including managed support, security, backup, cloud migration + management, and hardware support.

When accounting firms and accountants use digital technology, efficiencies increase, and operating costs decrease. Digital technologies mean managing cash flow for your clients and your accounting practice becomes easy and efficient.

When cash flow management software is integrated with your current accounting systems for online payments, your accounts payable and receivables process is simplified and streamlined. Having mobile document management and e-signature services can help your team improve their workflow and productivity. Our accounting clients tell us that our ICT solutions have helped them stay alert to changes in their business environment.

How our ICT strategy helps accountants stay competitive and improves productivity

We have helped thousands of Australian businesses develop and implement their ICT strategy. Our accounting clients value ICT benefits that include:

  • Reduced administrative and operational costs due to the use of phone, Internet, cloud, and video and web conferencing.
  • Improved quality and access to services from any location for a mobile workforce.
  • Enhanced networking, collaboration and effective information sharing among employees, customers, and stakeholders by removing barriers to real-time communication,
  • Improved staff retention rates due to flexible working arrangements, and
  • An improved work/life balance for employees with the ability to work remotely.

ICT solutions remove barriers to accounting business growth

With easy to use technology, small and medium businesses can get the functionality they need to expand. In the past, software licenses, hardware costs, maintenance, and upgrades meant only larger businesses could afford to invest in their efficiencies with ICT. Our ranges of tailored ICT solutions have helped hundreds of small and medium accounting firms overcome some of their traditional obstacles to growth.

How ICT can reduce accounting firms operating costs

Using cloud technologies can significantly reduce your business operating costs. And being able to offer remote and virtual working options for your employees can also reduce the cost pressures of having to get larger physical offices.

Cloud technologies can also be used to reduce IT costs. Our innovative cloud solutions include colocation, virtual private servers, and file back up and sharing.

ICT can help reduce training and development costs for your team. Information can be shared, stored, and distributed online. And by utilising video and web video conferencing, travel costs can also be significantly reduced.

ICT can improve customer service levels

Accounting businesses that use cloud and mobile technologies can be more responsive to their customer needs. And with customer information at your fingertips, your business can offer the highest level of customer service. Our accounting clients tell us that using ICT has also helped them improve their customer retention rates.

Find out how Information and Communication Technology (ICT) can reduce operating costs and add value to your accounting business. Our tailored ICT solutions can boost your business efficiencies and improve productivity.

Photo by Mikhail Nilov – Pexels