For the last few months, you’ve been noticing radio and TV ads for cloud computing, web and video conferencing and efficient Internet services. You know you need to find out more about information and communication technology (ICT) solutions. Your competitors are using ICT in their accounting firms and accounts department, and they’ve improved their efficiencies. But it’s hard to know where to start! Since 2002 we’ve helped accountants and accounting firms improve their efficiencies and cut operating costs.
What is ICT?
Information and communication technology is the broad term that includes any communication application or device. From phones and network hardware, to cloud computing and apps. A strong Information and communications technology (ICT) strategy is vital to competitive survival for today’s accounting firms and accountants.
How our ICT solutions create cash flow benefits for accountants
Small, medium and large businesses can improve their efficiencies using digital technologies. From an accounts department with a small team, to an accounting firm with hundreds of employees. Our tailored packages include:
- Phone systems
- Phone plans
- Unified Communications Solutions
- Customer Relationship Management (CRM) solutions
- Internet and cloud services
- Video and web conferencing i.e. The Huddle Room, and
- Business IT solutions including laptops, servers, firewalls, back up solutions and hardware support.
When accounting firms and accountants use digital technology, efficiencies increase and operating costs decrease. Digital technologies mean managing cash flow for your clients and your accounting practice becomes easy and efficient.
When cash flow management software is integrated with your current accounting systems for online payments, your accounts payable and receivables process is simplified and streamlined. Having mobile document management and e-signature services can help your team improve their workflow and productivity. Our accounting clients tell us that our ICT solutions have helped them stay alert to changes in their business environment.
How our ICT strategy helps accountants stay competitive and improves productivity
We have helped thousands of Australian businesses develop and implement their ICT strategy. Our accounting clients value ICT benefits that include:
- Reduced administrative and operational costs due to the use of phone, Internet, cloud, and video and web conferencing.
- Improved quality and access to services from any location for a mobile workforce.
- Enhanced networking, collaboration and effective information sharing among employees, customers and stakeholders by removing barriers to real-time communication,
- Improved staff retention rates due to flexible working arrangements, and
- An improved work/life balance for employees with the ability to work remotely.
ICT solutions remove barriers to accounting business growth
With easy to use technology, small and medium businesses can get the functionality they need to expand. In the past, software licences, hardware costs, maintenance and upgrades meant only larger businesses could afford to invest in their efficiencies with ICT. Our ranges of tailored ICT solutions have helped hundreds of small and medium accounting firms overcome some of their traditional obstacles to growth.
How ICT can reduce accounting firms operating costs
Using cloud technologies can significantly reduce your business operating costs. And being able to offer remote and virtual working options for your employees can also reduce the cost pressures of having to get larger physical offices.
Cloud technologies can also be used to reduce IT costs. Our innovative cloud solutions include colocation, virtual private servers and file back up and sharing.
ICT can help reduce training and development costs for your team. Information can be shared, stored and distributed online. And by utilising video and web video conferencing, travel costs can also be significantly reduced.
ICT can improve customer service levels
Accounting businesses that use cloud and mobile technologies can be more responsive to their customer needs. And with customer information at your fingertips, your business can offer the highest level of customer service. Our accounting clients tell us that using ICT has also helped them improve their customer retention rates.
Find out how Information and Communication Technology (ICT) can reduce operating costs and add value to your accounting business. Our tailored ICT solutions can boost your business efficiencies and improve productivity. Call us on 1300 542 142.