If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]
It’s no secret that, for people to work together effectively, they need to be able to communicate with each other. While this is a skill all on its own, it doesn’t hurt to give people the proper tools to help them do so, even when they’re working far from each other. Here are a few [...]
UPDATE: ISDN days are numbered what happens next? With the progressive rollout of the NBN network, over the next 2 years or so ISDN will eventually be phased out. This means that all businesses using ISDN will need to transition to a VoIP based phone service. Arrow offers a complete migration service so you [...]
Ever watched those sci-fi movies and thought how great it would be if you could catch a glimpse of the future? Well, we’ve got some good news for you! If you’re reading this, you’re already on your way… Evolution of the office phone You might remember the old office phones that were popular in the [...]
We never want to put all of our paycheck into our monthly bills and expenses, so getting a surprisingly large bill is something that everyone wants to avoid. Bill shock is a name for the negative reaction you get when you receive a higher than normal bill and, unfortunately, is something that has become more [...]
