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Locked into a business communication contract that’s not delivering? We can solve your issues!

After you signed the contract for your business phone system you felt relieved. Your business would now have the communication tools to boost productivity! But a few months later, the solutions you were promised aren’t being delivered. Looking over the details of business phone system contract, you realise you’re locked into a contract that’s creating [...]

By |2023-05-30T10:25:14+10:00June 1st, 2017|Arrow Voice, Avaya, Cloud, Cloud Phone Systems, Phone Systems|

6 business communication features you’ll wonder how you ever did without!

Running a business today is challenging. Your business needs to be profitable, stand out from the competition and attract new and repeat customers. With so many business communication tools available, it can be hard to figure out what are the best ones to help your business succeed. To help you we’ve assembled 6 of the [...]

The Internet of Things (IoT) and Customer Experience

What is IoT? The Internet of Things (IoT) is the collaborative operation of physical devices via network connectivity. It’s a mouthful, but what it means in layman’s terms is that your everyday devices, such as your phone, your car and even your fridge, are all wirelessly connected to each other to enhance their functionality. Let’s [...]

The Importance of Inbound Call Management

If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]

By |2022-01-17T08:09:01+11:00September 29th, 2016|Arrow Turn Key, Arrow Voice, Avaya, Cloud Phone Systems, Phone numbers, Phone Systems|

How to future-proof your business – A VOIP Story

Ever watched those sci-fi movies and thought how great it would be if you could catch a glimpse of the future? Well, we’ve got some good news for you! If you’re reading this, you’re already on your way… Evolution of the office phone You might remember the old office phones that were popular in the [...]