If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]
It’s no secret that, for people to work together effectively, they need to be able to communicate with each other. While this is a skill all on its own, it doesn’t hurt to give people the proper tools to help them do so, even when they’re working far from each other. Here are a few [...]
UPDATE: ISDN days are numbered what happens next? With the progressive rollout of the NBN network, over the next 2 years or so ISDN will eventually be phased out. This means that all businesses using ISDN will need to transition to a VoIP based phone service. Arrow offers a complete migration service so you [...]
When a service has a fault or is being installed, the carrier will generally make reference to the demarcation point. What the carrier doesn’t reference is what this is exactly and how to identify it. Also known as a boundary point or network boundary point, a demarcation point is the physical point at which the [...]
The recent confirmation of a significant Dropbox security breach with 68 million passwords stolen has highlighted the shortcomings of this platform as a file sharing service for business. You need to be able to keep your business files and passwords safe from hackers reach. The good news is that there is a highly secure and [...]
