Let’s start with the basics. First off, VoIP stands for voice over internet protocol. A VoIP system delivers calls through the internet to devices configured with the appropriate details. A VoIP system delivers business-grade calls while eliminating the need to purchase and maintain private branch exchange (PBX) hardware. Since there is no central hardware in [...]
Let’s start the introduction in the conventional way. What is a cloud-based phone system? A cloud-based phone system is a system that is hosted on a secure data centre and is able to route calls through the internet to devices configured with the details. A cloud-based system delivers business-grade call features while eliminating the need [...]
Business phone technology has changed a lot over the past few years. This now means small and medium sized businesses have access to features and options normally reserved for large enterprise phone systems. Now that you have decided on the new phone system your business will adopt, it is important to follow some basic steps [...]
Choosing a business phone system is an important decision that requires research and consideration of your needs. So what are your options and how do they stack up? PBX vs VoIP Traditional PBX and VoIP-based phone systems each have their own pros and cons. Large businesses that have used a traditional PBX for many years [...]
Business phone systems can be confusing. There are so many options, acronyms and tech talk out there. With more than 20 years in the business phone game, I have come up with a simple plan for business owners to follow when facing this challenge. Start off with an outline of the features and capabilities you [...]
