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Arrow Voice & Data

Why SMS Is the Missing Link in Business Communication

When it comes to customer communication, businesses have traditionally relied on phone calls and email. But the reality is changing—fast. Email open rates average 42% across industries.1 Phone calls often go unanswered, with consumers picking up only 48 percent of the phone calls they receive.2 Meanwhile, SMS messages achieve a 98% open rate and a ...

By |2025-09-23T11:27:28+10:00September 23rd, 2025|Arrow Voice|

Who Needs Gigabit Fibre? Top Business Uses and Industry Benefits

Gigabit fibre internet delivers lightning-fast speeds, low latency, and rock-solid reliability, but who benefits most from this kind of connectivity? In 2025, the answer is just about every modern business. From real-time collaboration to cloud-based infrastructure and ultra-responsive customer service, the advantages of high-speed fibre are clearer than ever. Here’s how different industries are putting ...

By |2025-08-19T13:45:53+10:00August 27th, 2025|Arrow Voice|

The Real Cost of Slow Internet for Australian Businesses

Slow or patchy internet might seem like a minor inconvenience, but the costs for your business, both financial, operational, and reputational, can be significant. The reality is clear: unreliable internet is not just frustrating; it is expensive. Here is why. 1. Connectivity Disruptions Are Costing Businesses Millions Recent global research revealed that 1 in ...

By |2025-09-10T17:31:59+10:00August 19th, 2025|Arrow Voice|

Gigabit vs Megabit Internet: What Your Business Needs to Know

Is your business running on internet speeds that can’t keep up? Your internet connection isn’t just a utility, it’s a strategic asset. Choosing between Gigabit and Megabit internet could mean the difference between seamless collaboration and frustrating slowdowns. This guide will help you understand how internet speeds affect your operations, and whether it’s time to ...

By |2025-08-11T15:40:50+10:00July 2nd, 2025|Arrow Voice|