SOLUTIONS FOR INDUSTRY

Healthcare

IT and Cloud Comms for the Healthcare Industry

Discover secure, compliant, cloud-based solutions that enhance patient experiences and streamline healthcare operations.
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Innovative IT Solutions for Australian Healthcare

At Arrow, we understand the unique challenges faced by healthcare organisations. Our comprehensive suite of IT solutions is designed to enhance operational efficiency, ensure compliance, and improve patient care. With demand for digital health services, providers must adopt solutions that meet regulations, and ensure reliable, accessible, and efficient care.

Our solutions are compliant with:

  • HIPAA
  • FISMA
  • FIPS 140-2
  • PCI-DSS
  • Safe Harbor
  • CPNI
HOW OUR SOLUTIONS HELP

Empowering Patient-Centred Care

Scalable Solutions for Growing Practices

Adapt to your changing needs with services that are designed to grow with your healthcare practice, from smaller clinics to multi-location facilities.

Improved Workflow Efficiency

Automate those routine tasks and streamline operations, enabling your team to focus more on patient care and less on administrative overhead.

Compliance with Australian Healthcare Standards

Ensure your technology meets the strict regulatory requirements for patient data protection, privacy, and security in Australia.

Cost Predictability and Optimisation

Manage your budget effectively with predictable monthly costs and solutions designed to maximise return on investment.
Tailored Solutions for the Healthcare Sector

Unified Comms & Collaboration

Cloud phone and Microsoft Teams voice

Enable seamless communication across your organisation with unified cloud phone systems and Microsoft Teams Voice. These solutions provide staff with secure, reliable, and flexible tools to communicate within and beyond the practice, ensuring continuity of care for patients.

Contact centre

Provide a superior patient experience with our contact centre technology. Manage appointment scheduling, enquiries, and emergency call handling efficiently with advanced tools that include IVR, intelligent call routing, real-time reporting, and advanced analytics.

SMS/MMS

Simplify patient communication with SMS and MMS messaging solutions. Send appointment reminders, health updates, and follow-ups securely and efficiently, improving engagement and reducing no-shows.

Video conferencing

Improve accessibility and healthcare outcomes, and foster collaboration with our video conferencing solutions. Whether for remote consultations, interdepartmental meetings, or training sessions, our systems ensure clear, secure, and reliable communication.
Tailored Solutions for the Healthcare Sector

Managed IT and Security

Safeguard against cyber threats with our managed IT services. Tailored solutions ensure compliance with healthcare regulations.

  • Stay ahead of threats with proactive monitoring and fast responses before vulnerabilities impact your operations.

  • Secure your IT infrastructure with advanced endpoint protection and secure data storage.
  • Minimise downtime with data backup and disaster recovery solutions designed for healthcare.

Leverage the power of AI to ensure compliance with healthcare regulations. Our AI-driven compliance solutions automate monitoring and reporting, reducing the risk of non-compliance and freeing up your staff to focus on patient care.

Maintain control over every device in your healthcare network with end-to-end device management with Arrow DeviceShield, powered by Devicie. Ensure that laptops, tablets, and other endpoints comply with security policies and operate at peak performance.

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Secure your healthcare network with Cisco Umbrella’s Secure Internet Gateway. This service provides advanced threat protection, blocking malicious activity before it reaches your network, and ensuring a safe online environment for both staff and patients.

Ensure the safety and security of your healthcare facility with our managed network and CCTV solutions. Monitor key areas in real time, deter unauthorised access, and maintain a secure environment for patients and staff alike.

Enhance Patient Care Today

Transform your healthcare practice with secure, compliant cloud communications. Our expert team is here to help you deliver exceptional patient experiences.