What would happen to your business if your phones stopped working for a day? What if it was a week? What if your internet also stopped working? What would this cost your business?
Is cold sweat starting to gather on your brow as you think about this scary situation? Don’t panic because this is all easily avoidable!
What is a redundancy?
A redundancy is a backup or Plan B should there be any interruptions to your primary service.
The goal of having a redundancy is to limit downtime and impact on customers and staff. A great redundancy solution will resolve any issue quickly and effectively so nobody is any the wiser.
How can things go wrong?
There are many reasons for a service to go down, some of which are uncontrollable, such as a storm passing through or a construction worker digging in the wrong place.
Here are some real world scenarios to better explain how things can go pear shaped.
Your office internet, email and other applications all currently run off a fibre data connection. You have not experienced any issues until the local council starts doing roadwork 100 metres down the road. When digging up the old road, a cable is cut. This brings down your internet and the office grinds to a halt.
Redundancy solutions
Having a redundancy plan in place prepares you for the lazy council worker and his wayward shovel.
In this case, the redundancy can be an ADSL service that is also connected to your office. This will allow you to protect your computer quickly and easily. You may not be able to run at full capacity, but you will still be able to send emails, complete payroll and even check Facebook when the boss isn’t looking! This will ensure you can function until your main service is restored to normal.
Diversifying your types of network service gives you the best possible option to survive any uncontrollable downtime.
It works for phones, too!
The same philosophy can be applied to your phone system. Having a cloud-based phone system is great, but it’s a good idea to have backup options of an ISDN or SIP service, both of which can be easily programmed into most phone systems and minimise disruption to your business.
You know it’s smart to drive around with a spare tyre. Shouldn’t you take proper backup precautions when it comes to your business, too? Take steps to prevent outage nightmares. Install a redundancy today with Arrow Voice and Data.
