As a medium or large business you know how important a reliable Internet connection is. But when it comes to choosing an Internet Service Provider (ISP) it can be confusing to work out which one is right for your business requirements. Having the right business Internet ensures your employees can stay in touch quickly and easily with your customers, stakeholders and suppliers. With so many ISP’s to choose from, it’s important to take the time to consider which Internet provider provides the best fit for your medium or large business. While Internet speed is crucial to business success, it’s also important that your ISP provides flexibility and scalability for when your business grows.
6 things you must consider before choosing an ISP for your business
When you’re choosing an ISP for your medium or large business, it’s helpful to be able to assess which one is the best fit for your requirements. The checklist below will help you choose the best ISP for your business.
1. What Internet speed does your business need?
Slow Internet speed is not only frustrating; it results in reduced workplace productivity. If your medium or large business has multiple locations, high data usage and deals with sensitive customer information and data, it’s important that your Internet speed has enough bandwidth.
Internet connection speed is defined as either “X mbps/X mbps” or “X mbps symmetrical” and can be either “best effort” or “guaranteed speed. Best effort Internet services (like ADSL2+) are usually cheaper but don’t guarantee the speed they provide. Guaranteed services cost more but provide reliable Internet speeds. Arrow’s Ethernet Broadband Fibre 1000 service offers symmetrical high performance business grade Internet connection. It delivers up to 1000mbps download and 1000mbps upload speeds with no limits on data usage.
2. Do you need to have data updated as fast as your downloads?
Fast upload speeds are important to medium and large businesses. While many ISP’s promote their fast download speeds, if upload speeds are slow it can affect productivity. With your team sharing files across multiple business locations and uploading data to the cloud, fast upload speeds are essential.
Arrow’s Ethernet Broadband Fibre 1000 service supported by our business grade service level agreement guarantees 99.95% uptime with the flexibility and scalability as your business grows.
3. What technical support does your ISP offer?
Your medium or large business depends on a reliable, consistent Internet connection. Without an Internet connection your business can suffer negative consequences. When you’re choosing an ISP it’s important to find out what their service level agreement is.
We suggest it should include:
- Guidelines for security and “uptime”
- A guaranteed time to resolve any issues that may occur
- Dedicated local 24/7 technical support, and
- A track record of being able to get advice without being on hold for hours.
Since 2002, Arrow has helped thousands of medium and large businesses with business Internet services. Our locally based customer service team supports our clients 24/7, 365 days a year.
4. Does the ISP offer flexibility and scalability?
As a medium or large business, it’s important that your ISP offers flexibility for when your business grows. Business Internet isn’t just about the locations your team works at. With more employees working remotely or from home, it’s important that your ISP offers accessible solutions. Arrow’s Ethernet Broadband Fibre 1000 service offers medium and large businesses dependable, scalable and future proof Internet solutions.
5. What is the ISP advertised speeds V real world speeds?
While many ISP’s advertise theoretical maximum speeds, it’s important to note that real world speeds will be different. Internet speeds are affected by various factors including the technology from the broadband network to your business locations and network congestion. Some ISP’s are better at delivering consistent Internet speeds than others. We suggest that you ask ISP’s about their real world speeds are and how they vary during peak usage hours.
6. What other services do the ISP offer that can benefit your business?
When you’re contemplating which ISP to use for your medium or large business, it’s important that you think about cyber security. With cyber threats and attacks increasing daily, it’s important that your ISP has defensive procedures to protect your business from cyber threats and attacks.
To safeguard your business Arrow offers cyber security with an all in one, fully managed security service plus updates and remote monitoring.
Does your ISP offer other services to future proof your business and stay competitive?
As a medium or large business, it’s important to consider what other services the ISP can provide that can add value. From a unified communication solution with game changing functionality and Cyber Security to Video and Web Conferencing Bundling up services with your ISP can help your business cut costs and improve productivity.
Total data protection and security for your business can be achieved with anti-virus and patch management solutions To keep your business safeguarded against cyber threats and attacks, we suggest you consider the following:
- Does the cyber security solution deliver real-time antivirus protection and malware protection that is monitored 24/7, 365 days a year?
- Will your ISP be able to manage and resolve all issues remotely?
- Does your ISP provide you with regular updates and activity reports to confirm that your business is protected?
If your business is still storing information and data on-site, it may be time to consider moving to the cloud. While the cloud is often used to store data off-site, it can also be used for synchronised file access between multiple remote users and locations. Arrow’s Virtual Private Server Solutions easily and efficiently move your on-premises servers to a secure, reliable virtual server environment. Say goodbye to hardware failures and replacement cost as you easily add new servers and users, expand storage and add resources.
How your business can get the best speed and bandwidth in Australia
Is it time that your medium or large business switched to a better Internet Service Provider? Arrow offers enterprise grade capabilities at the right price with our Fibre1000 Broadband Solution The flexible nature of this Internet solution means that it is easily tailored to meet all your business and connectivity requirements. You can dedicate the 1000 mbps entirely to the Internet or split this across cloud, voice, data or Internet services. With the flexibility of being to add, upgrade or downgrade your products with 1000mbps bandwidth your business gets a future proof, scalable Internet solution.
Arrow Fibre Broadband Ethernet connections have been designed for medium and large businesses that need fast, reliable, high capacity bandwidth at a competitive price. When your business is in a building where fibre is currently available, our business grade service level agreement offers seamless operation with 99.95% uptime and the added bonus of being flexible and scalable. If your business doesn’t have fibre in the building, don’t worry – we can still help you. Our wide range of business Internet plans can be tailored to suit your business now and in the future.
Since 2002, Arrow has been delivering the right business Internet solutions for thousands of medium and large Australian businesses. As one of Australia’s largest privately owned telecommunications companies our IT solutions, communication tools and technologies are scalable and future proof.
Call our locally based, friendly customer service team today to find out how we can deliver the best business Internet solution for your business.