The holiday season has descended upon us again. While you’re making plans for end of year celebrations, don’t forget those essential preparations to ensure your business successfully navigates the holiday period.

Now is also the ideal time to start your 2022 plans, so read on for our 2021 Holiday Checklist and some business-boosting suggestions for 2022!

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1. Keep your customers informed and in the loop

Time to get started on:

  • The setting of your out of office messages

  • Phone diversions and voicemail/message banks
  • Notifying customers of your holiday operating hours through your office voicemail, website, and social media channels.

2. Carrier Embargoes – in place until 10 Jan 2022

Embargo Period: 17.12.2021 – 10.01.2022

It’s best to avoid relocations or major works on your phone lines during this period, as all carriers have embargo periods. This year the embargo period runs from 17.12.2021 to 10.01.2022.

3. Stay connected

There’s no reason to miss an important sales or customer service enquiry. It’s as simple as changing the answer points of your 1300/1800 numbers to an office that is open or divert to a message service.

4. Review Your IT Setup

The cybersecurity landscape has evolved, and hybrid workforces bring unique IT security challenges.

In the first six months of 2021 nearly 41 billion threats were blocked and detected across files, emails, and URLs.*

Make your cybersecurity and IT set up a priority for 2022. Arrow’s managed IT services can reduce your IT costs, allow you to scale your system to meet your tech requirements, and get IT support when you need it.

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5. Is your phone system fit for purpose?

Is your phone setup meeting your expectations and business objectives? If not, it’s time to start a review of your existing system and talk to Arrow about the options available to you.

If you’ve yet to migrate to a hosted VoIP solution, talk to us about the benefits of making the switch, including reducing your costs and improving your productivity, collaboration, and customer satisfaction.

6. Review your internet connectivity 

Are you accessing the most appropriate business-grade internet connection for your needs? We offer Fibre connections and business-grade nbn™ to suit all business requirements, and redundancy solutions to keep your business connected and secure. Start 2022 with an internet connection that’s flexible, scalable, and future-proof.

7. Equip your workforce with the latest tech

Equipping a hybrid workforce with everything it needs to stay motivated and productive can be challenging, but done right can make a huge difference to productivity and promote successful collaboration. From handsets, headsets, conference cameras, laptops and monitors, we can advise on the right equipment for you and your team.