8×8 Voice
for Microsoft Teams

Giving all Teams users the power to connect + collaborate
with Microsoft Business Voice

8×8 Voice for Microsoft Teams

Giving all Teams users the power to connect + collaborate

8×8 Voice for
Microsoft Teams

Jabra Evolve2 40 Stereo Headset

FOR ONLY

$29.95

PER USER/MONTH

Power up Microsoft Teams with 8×8 plus FREE Jabra Headset for each team member.

  • Unlimited calls to local, national, AU mobiles
  • Easy to use management portal allowing for fast adds, moves, and updates
  • Multi-channel redundancy
  • FREE Jabra Headset for each team member
  • Microsoft Teams Integration app
  • Connect international sites and users

Or call 1300 555 330 to speak with a solution specialist.

Book a Consultation

And you’ll also access  8×8’s online eBook, ‘Connect Everywhere’

Covering 4 practical considerations to evaluate when adding voice services to Teams.

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The 8×8 communications solution
that works seamlessly with Microsoft Teams.

The 8×8 communications solution
that works seamlessly with Microsoft Teams.

Cloud-based PBX-to-PBX integration with Microsoft Phone System.

With enterprise-grade telephony and global PSTN connectivity, you’ll be able to keep Microsoft teams at the centre of your user experience, enjoying the convenience of being able to make a phone call from Teams to anyone, including non-teams users. Teams users can make and receive global calls right from the native Teams dialer thanks to direct routing with 8×8.

Retain your preferred Teams interface – desktop app, web app or mobile app – to make and receive phone calls seamlessly via the 8×8 infrastructure with no other app to download, install or manage. Centralise all your collaboration interactions – internal and external – in the Teams app.

 

8×8 Contact Centre for Microsoft Teams

Your contact centre agents shouldn’t need to learn a separate communications tool. 8×8 Contact Centre certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.

Managers and supervisors can stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing, and proactive self-service options – everything needed to resolve problems quickly and create exceptional customer experiences.

8×8 Contact Centre for Microsoft Teams

Your contact centre agents shouldn’t need to learn a separate communications tool. 8×8 Contact Centre certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.

Managers and supervisors can stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing, and proactive self-service options – everything needed to resolve problems quickly and create exceptional customer experiences.

MS Teams Phone Integration Key Features

CRM Integration

If you use 8×8 Voice for Teams, you can also use Salesforce integration.

Use Salesforce to make and receive calls from Teams and automatically have those calls registered in Salesforce.

You’ll even be able to make and receive calls directly from Salesforce from the same phone number.

Simplicity = lower TCO

Reduce your total cost of ownership (TCO) with 8×8 Voice for Teams

Without the need to manage and maintain an expensive on-premises telecom infrastructure, your total cost of ownership is significantly lower, as 8×8 owns and manages all the infrastructure.

The TCO with 8×8 is also demonstrably lower compared to more expensive dedicated or shared managed service providers, that also offer Direct Routing integrations with Microsoft Teams.

Unified Management

8×8’s solution offers centralised management and administration.

With 8×8, you can centrally manage and administer an organization’s entire user base, including employees that are Microsoft Teams members.

Admins can bulk sync Teams with 8×8 users through an integration with Active Directory that simplifies moves, adds and changes and also supports SSO capabilities so users are automatically authenticated and logged in to their 8×8 communications account when logged into Teams.

8x8 Unified Management

Analytics

Gain valuable insights into business and employee performance.

Realtime data and speech analytics offer visibility into all your Teams and non-Teams calls—revealing key trends, call patterns and customer sentiments.

8x8 Analytics

Equipping Your Business With the Right Tools

Woman using Jabra Evolve2 40 headset for Microsoft Teams

Jabra Evolve2 40 Stereo Headset

Jabra Evolve2 40 Stereo Headset

A Microsoft Teams-certified headset, supporting Microsoft Teams as a plug-and-play experience.

  • 3-microphone technology for better calls.
  • Dedicated Teams button
  • Automatic selection as the default audio device
  • All-day comfort, with soft memory foam cushions
  • New angled design with memory foam ear cushions
    for noise isolation like never before.
  • 360° busylight visible from all angles.

Why Arrow & 8×8?

Arrow is Australia’s leading expert in unified communications and contact centre solutions. Arrow installs and supports over 10,000 unified communications end-users.

Our experienced team of support and solution engineers consult and deliver solutions customised to each client’s specific business requirements.

Since becoming an 8×8 preferred partner, Arrow have become their fastest growing Australian partnership.

Trusted by more than 1 million business users worldwide, 8×8 is a global market leader in cloud communications and was named a Leader in the Gartner UCaaS Magic Quadrant, Worldwide for the 9th year in a row.

Arrow and 8x8 partners

Arrow is an Award-Winning 8×8 Partner

ANZ Partner of the Year
2023-2024

Contact Centre Partner of the Year, 2023-2024

ANZ Partner of the Year, 2022

ANZ Partner of the Year, 2021

ANZ Top Activity Partner  2021

We’re a certified Microsoft Silver Small and Mid Market Cloud Solutions Partner.

GET STARTED

We can consult with you to build solutions on Microsoft platforms to enhance your business, and provide end-to-end support and training.

Arrow is a Microsoft Teams partner that you can trust.

Terms & Conditions

  • Offer expires 30 September 2024

  • $29.95 ex GST includes 8×8 X1 User License plus MS Teams Connector License.

  • Minimum 36-month agreement. Total contract value $1,078.20 ex GST.

  • A one-off 8×8 and Teams integration/setup fee will be charged at $300 ex GST, up to 250 Users.

  • Hardware (headsets) are subject to a 12-month manufacturer’s warranty.

  • Unlimited calls to Local, national, and Australian Mobiles are included, but subject to Arrow’s acceptable use policy. Calls to international countries are billed on a monthly basis. Please refer to your Arrow account manager for international call rates.

  • This offer can not be used in conjunction with any other offer, promotion or discount.