Absolutely. With Arrow, you get: 24/7 Australian-based support Proactive monitoring Service-level agreements (SLAs) for uptime and performance A dedicated account manager We also offer Turn Key agreements with a single monthly bill covering installation, hardware, and support.
Fibre internet works seamlessly with cloud phone systems (VoIP) and can even improve call quality. We offer integrated solutions so you can upgrade your internet and phone system together, reducing complexity and monthly costs.
Installation timelines vary depending on whether your office building is fibre lit. In general: Fibre Lit Building: 15 working days New fibre installation: 45-60 working days Our team will manage the process and keep you informed every step of the way.
Business fibre is expanding across Australia, but availability depends on your address. Contact us for a free site qualification and we’ll let you know what fibre options are available at your premises.
Yes. With Arrow FibreNet, you’re not limited to a fixed speed. We offer burstable bandwidth, allowing you to temporarily boost your connection for high-demand situations like large data transfers, events, or short-term projects. Once the need passes, you can return to your regular plan speed with no long-term changes required. It’s internet that scales with ...