Microsoft 365 for Business

Expertly managed, secure, and optimised by a trusted Microsoft Partner

Microsoft 365 Tenancy Management & Secure Score Optimisation

Simplify Microsoft 365 management and strengthen your security posture with expert support

At Arrow, we specialise in managing and optimising Microsoft 365 environments for businesses like yours. With over 20 years of expertise, our Australia-based Service Desk and engineers help your organisation stay productive, secure, and compliant. Whether it’s tenancy management or boosting your Secure Score, we deliver the peace of mind you need to focus on growth.

Call us 1300 303 151 today

Microsoft Partner Expertise

We bring deep knowledge and experience as certified Microsoft partners.

Zero Trust Security

Our Zero Trust approach ensures no user or device is trusted by default, safeguarding your business from evolving threats.

Proactive Optimisation

We maximise your Microsoft 365 investment with tailored strategies that enhance performance, security, and cost efficiency.

70% Microsoft Secure Score Guarantee

We guarantee your Microsoft Secure Score will exceed 70% within the first 90 days of going live with Arrow, across all service packages.

Our Services

Tenancy management, secure score, and optimisation strategies

multiple laptops on table

Microsoft 365 tenancy management

  • Licensing Management: Conduct audits, monitor usage, and set renewal alerts to optimise your subscriptions.
  • Alerting & Monitoring: Stay ahead of potential issues with real-time alerts, application performance tracking, and detailed reporting.
  • Security Controls: Protect sensitive data with access controls, threat detection, and data loss prevention (DLP).

Secure Score optimisation

Boost your Microsoft 365 security posture with ongoing assessments and actionable recommendations.
  • Regular reviews of your Secure Score.
  • Implementation of Microsoft-recommended security best practices.
  • Continuous monitoring for optimal protection.
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Optimisation strategies

Tailored approaches to ensure your Microsoft 365 suite operates at peak efficiency, enhancing productivity and reducing unnecessary costs.

Arrow 365 SaaS Backup

Comprehensive data protection for Microsoft 365

Computer monitor with folder graphic
Protect your business-critical data with Arrow 365 SaaS Backup, powered by Datto. Our solution safeguards against accidental deletions, cyber threats, and compliance risks.
  • Automatic Backups: 3x daily backups ensure data is always up-to-date.
  • Effortless Data Recovery: Quickly restore files, emails, or other data.
  • Threat Protection: Protection from ransomware and accidental data loss.

  • Centralised Management: Simplify backup oversight with a single intuitive dashboard.

Data Security & Recovery

Minimise downtime, maintain trust with stakeholders, and get back to business quickly with efficient recovery tools.

Ease of Use

A user-friendly interface ensures all team members can easily access and use the solution.

Proven ROI

Prevent costly disruptions with a solution aligned to Microsoft’s best practices.

Did You Know?

Microsoft recommends regular backups to safeguard your data and prevent permanent loss during outages. Keep your business protected with Arrow 365 SaaS Backup – with three backups per day it’s your reliable safety net for Microsoft services.
Graphic Image of computer network
ARROW’S EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly.

That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.

Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges.

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

Desktop Support and Security Packages

Arrow’s Enhanced Desktop Support and Security Packages are designed to address the evolving security threat landscape, while aligning your investments with the Essential Eight security frameworks and industry best practices.

Essentials

$95

Per user per month.

Our foundational package offers operational efficiency and security.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Biannual

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure

$110

Per user per month.

Building on Essentials, this package includes additional threat management.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Quarterly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure PLUS

$125

Per user per month.

All features plus training for ultimate protection and peace of mind.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Included
  • End User Training Program: Included

  • Technology Adoption Session: Monthly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking
Happy male and female co-workers smiling and looking at laptop

Power Your Microsoft 365 with Arrow FibreNet

Supercharge your Microsoft 365 with ultra-fast, business-grade fibre—at a price competitors can’t match.
  • Outpace the competition with the fastest, most cost-effective fibre plans available.

  • Built for high-performance voice, video, and data
  • Flexible plans up to 10Gbps to suit every business size
  • Prices starting from $499
Graphic Image of computer network
EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly. That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.
Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

We’re here to Help

Got a question about our services?
Need a quote or more information?
Have a project you’d like to discuss?

Call us or fill out the form below. No pushy sales tactics or confusing tech-speak. Just straightforward answers and solutions tailored to your business needs.
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