Customer Testimonials

Trusted by businesses • Backed by experts • Powered by innovation

Why Businesses Choose Arrow

We believe great technology deserves even better support. That’s why our customers stay with us; because they experience real, personalised service, not just another call centre queue.

Call us 1300 555 330 today

Our Commitment to Customer Satisfaction

The telecommunications and IT industries are notorious for substandard customer service, but at Arrow, we stand apart.

Your business deserves the best support—and we deliver on that promise. 

  • industry-leading customer satisfaction ratings
  • Independent reviews after every installation and deployment
  • High-performing account managers, solution specialists, and technical engineers

Personalised Service, No Call Centres

We do things differently. Unlike most telcos, we say no to call centres and instead provide dedicated Account Specialists who truly get to know your business.

24/7 Proactive Support

Continuous monitoring and maintenance to prevent disruptions.

No Hold Time Guarantee

You’ll never hold longer than 90 seconds when calling the Arrow Care Team during business hours.

Technician Network

24/7 Network monitoring and fault alerts via our Network Operations Centre, staffed by product specialists & network engineers.

What Our Customers Say

Hear it straight from the businesses we support!

Seize Your Business Advantage

Schedule your free consultation now and let our experts show you how to gain a competitive edge with our tailored solutions.