Managed Network Solutions

Smooth and reliable network operations

Arrow’s Managed Network Services

Proactive support for performance-driven networks

At Arrow, we empower businesses with Managed Network Support Services designed to deliver secure, reliable, and high-performing network infrastructure. With proactive monitoring, expert management, and cutting-edge tools, we ensure your network runs seamlessly, minimising downtime and maximising performance.

Call us 1300 303 151 today

Comprehensive Network Management

From configuration and monitoring to troubleshooting, security, and performance optimisation, we keep your network running efficiently and securely.

Advanced Tools & Deep Insights

Harness the power of advanced network management tools like Auvik for proactive issue resolution and in-depth network visibility.

Multi-Network Support

We manage both wired and wireless networks, supporting a wide range of devices, technologies, and business environments.

Fully Managed Firewall Security

Protect your network with robust security measures, including VLAN and VPN management, web content filtering, protecting your network from unauthorised access and threats.

Why Choose Arrow for Managed Network Solutions?

Benefits at a glance

  • Enhanced Security: We safeguard your network from threats, protecting sensitive business data.
  • Minimised Downtime: Proactive monitoring identifies and resolves potential issues, for seamless business continuity.
  • Peak Performance: Continuous resource optimisation boosts productivity and user satisfaction.
  • Improved Decision-Making: Gain visibility into network performance for actionable insights, driving strategic decisions.

Return on investment

  • Cost Savings: Less downtime and streamlined management lowers operational expenses while improving productivity.
  • Scalable Solutions: Our flexible services adapt to your business needs, so you only pay for what you use.
  • Increased Efficiency: We handle network complexities so your team can focus on core business activities.
  • Enhanced Compliance: Meeting security and regulatory standards can lower insurance premiums and mitigate risks.

Bundled Network Solutions for $0 Upfront

Get everything you need to protect, connect, and monitor your business — with no upfront costs.
Our bundles include:
  • Business-grade firewall router
  • Enterprise Wi-Fi access points
  • CCTV security cameras
  • Smart door access systems

Managed Network Inclusions

Comprehensive support tailored for every network need

Main Site • Head Office

PRO Core

Managed network inclusions for main sites and head offices.

  • Scheduled Firmware Upgrades
  • Local Config Backups
  • Hardware Rental – $0 Upfront & Full-Term Warranty
  • Cloud Config Backups
  • Service Monitoring, Alerting, Audit Logs, Secure Access
  • Asset Lifecycle Updates
  • VLAN and VPN, Web Content Filtering
  • Performance Analytics & Reporting
  • Environment Documentation

Satellite • Site Offices

PRO Edge

Managed network inclusions for satellite and site offices.

  • Scheduled Firmware Upgrades
  • Local Config Backups
  • Hardware Rental – $0 Upfront & Full-Term Warranty
  • Cloud Config Backups
  • Service Monitoring, Alerting, Audit Logs, Secure Access
  • Asset Lifecycle Updates
  • VLAN and VPN, Web Content Filtering
  • Performance Analytics & Reporting
  • Environment Documentation
Graphic Image of computer network
ARROW’S EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly.

That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.

Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

T&Cs apply

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges.

T&Cs apply

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

Desktop Support and Security Packages

Arrow’s Enhanced Desktop Support and Security Packages are designed to address the evolving security threat landscape, while aligning your investments with the Essential Eight security frameworks and industry best practices.

Essentials

$95

Per user per month.

Our foundational package offers operational efficiency and security.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable

  • Technology Adoption Session: Biannual

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure

$110

Per user per month.

Building on Essentials, this package includes additional threat management.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Billable
  • End User Training Program: Billable
  • Technology Adoption Session: Quarterly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking

Secure PLUS

$125

Per user per month.

All features plus training for ultimate protection and peace of mind.

Support

  • 8hr x 5-days SLA Backed User Support
  • Microsoft & 3rd Party App Updates
  • Managed Anti-Virus / Anti-Malware
  • Bespoke Application Support
  • Unlimited Remote Support
  • Print Logic Printer Management

Security

  • 24/7 Security Operations Centre for 365
  • 70%+ Microsoft 365 Secure Score
  • Simulated Phishing Attack

Management

  • IT Documentation
  • Quarterly Executive Report
  • Asset & Inventory Management Report

Training

  • Security Awareness Training: Included

  • End User Training Program: Included

  • Technology Adoption Session: Monthly

Services

  • MS365 three backups per day
  • Procurement Assistance
  • Online Customer Portal – Issue Raising/Tracking
Happy male and female co-workers smiling and looking at laptop

Power Your Managed Network Solutions with Arrow FibreNet

Supercharge your Managed Network Solutions with ultra-fast, business-grade fibre—at a price competitors can’t match.

  • Outpace the competition with the fastest, most cost-effective fibre plans available.

  • Built for high-performance voice, video, and data
  • Flexible plans up to 10Gbps to suit every business size
  • Prices starting from $499
Graphic Image of computer network
EXCLUSIVE WELCOME OFFER

Hassle-Free IT Support, Guaranteed.

At Arrow, we know IT support is critical to keeping your business running smoothly. That’s why we’re offering a 6-month satisfaction guarantee to help you make the switch with total confidence.
Sign up for one of our 24, 36, or 48-month IT Desktop Support Bundles, and if you’re not 100% happy within the first 6 months, you can walk away—no penalties, no hard feelings.

T&Cs apply

You’ll also get:

$0 Upfront Migration Fees

Hassle-free transition with no upfront professional services charges

T&Cs apply

Microsoft Secure Score Guarantee

We’ll get your security above 70% in 90 days.

We’re here to Help

Got a question about our services?
Need a quote or more information?
Have a project you’d like to discuss?

Call us or fill out the form below. No pushy sales tactics or confusing tech-speak. Just straightforward answers and solutions tailored to your business needs.
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