SOLUTIONS FOR INDUSTRY
Hospitality
Serving up First-Class Communication Experiences for Guests and Staff
Voice and Data Solutions for Restaurants, Hotels and Hospitality Businesses
The hospitality sector has unique customer-centred communications requirements. From the fast-paced environment of restaurants to the 24/7 needs of hotels, phone and internet reliability is critical and downtime is just not an option.
We now communicate not just face-to-face, but via a wide range of platforms including phone, mobile, online and social media. How we communicate can leave a lasting impression on our customers and patrons, and have the ability to turn visitors into loyal brand advocates.
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Contact Centre as a Service – CCaaS
CCaaS software provides a host of features that provide a superior customer experience.
Why upgrade to the cloud?
![call_center_1000px female call centre operator looking at computer](https://arrowvoice.com.au/wp-content/uploads/2019/07/call_center_1000px.jpg)
Actionable Data and Insights
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Powerful data insights for hospitality businesses
You can now make better decisions with actionable insights. Our suite of analytics tools will give you enterprise-level business intelligence about your communications. Detailed information about your cloud PBX call data is presented in clear easy-to-digest reports and dashboards, allowing you to make informed and timely business decisions.
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CUSTOMER SUCCESS STORIES
Read more about how Arrow are helping hospitality businesses like yours communicate more effectively, enhance their collaboration and improve customer satisfaction.