Cloud Communications & Secure Network for Education 

The Challenge

A large independent school in Sydney, known for its strong academic performance and student success, approached Arrow with a pressing need to modernise its technology infrastructure. With over 2,000 students and hundreds of staff relying on digital tools, the school’s outdated systems were struggling to keep up.

Key challenges included:

• Ageing network infrastructure without redundancy, leading to inconsistent internet access.
• A high demand for bandwidth to support streaming, online learning platforms, and cloud-based applications.
• An on-premise phone system that was costly to maintain and unable to scale efficiently.
• Increased cybersecurity concerns with more users accessing services from various devices and locations.

The school needed a modern, integrated solution that would deliver secure, fast, and reliable connectivity—enabling both staff and students to thrive. 

The Solution

Arrow Voice & Data began with a detailed technology consultation to understand the school’s educational objectives, IT challenges, and operational needs. Our team designed a robust solution incorporating high-speed connectivity, secure networking, and cloud-based communications.

Key features of the solution include:

• Secure, Redundant Internet Access: Carrier-diverse fibre internet for uninterrupted connectivity across campus.
• Enterprise-Grade Wi-Fi: Fast, stable wireless access for 2,000+ users, supporting voice, video, and high bandwidth applications
• Cisco Meraki Network Management: Providing IT staff with centralised visibility and control of the entire network.
• Managed Cybersecurity Services: Protecting users, devices, and data with cloud-delivered threat detection, prevention, and remediation.
• Cloud Communications Platform: Centralised phone system with features like voicemail-to-email, paging, classroom direct dialling, and UCaaS apps to enhance internal and emergency communication.

Arrow’s project team worked closely with the school to ensure deployment was seamless and non-disruptive, staging equipment offsite and completing the rollout over weekends and school holidays. 

The Outcomes:

The school now benefits from a secure, high-performance network and communication system that supports modern learning and administration. Staff and students experience consistent, reliable internet access, while the IT team gains the tools to manage and secure the network effectively.

Benefits delivered:

• Reliable Connectivity: Redundant internet and enterprise Wi-Fi ensure smooth access to digital tools and platforms.
• Stronger Security Posture: Advanced protection against phishing, malware, and ransomware across all endpoints and users.
• Improved Communications: A modern, scalable UC solution enhances collaboration and campus safety.
• Zero Downtime Deployment: Thanks to Arrow’s careful planning and execution, the solution was rolled out with no impact to teaching or learning.
• Ongoing Support: The school’s IT team is now backed by Arrow’s experts, with proactive monitoring and support available whenever needed.

Procurement Specialists

Arrow Voice & Data is your trusted partner for complete IT and telecommunications solutions. We handle everything—from technology sourcing and setup to support and warranty—under one flexible, scalable agreement. 

With Arrow Turn Key, your organisation has one dedicated point of contact and one bill across all services, simplifying procurement and ensuring compatibility. Our local, Australia-based team ensures your business technology is future-ready and fully supported, so you can focus on what matters most—delivering excellence in your field.