Microsoft Teams
Operator Connect

Seamlessly integrate PSTN calling into Microsoft Teams.

Streamline Your Business Communications with Operator Connect

Operator Connect is a Microsoft program that enables businesses to integrate Public Switched Telephone Network (PSTN) calling directly within the Microsoft Teams environment. As a certified Microsoft Modern Workplace specialist partner, Arrow ensures a seamless deployment and management experience, tailored to Australian businesses.

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How Does Operator Connect Work?

Operator Connect allows businesses to select certified providers like Arrow to enable PSTN calling through Microsoft Teams. This integration simplifies phone number management and call configurations within the Teams Admin Centre, providing an intuitive experience for both administrators and users.

Operator Connect Key Features

Benefit from our expertise as a certified Microsoft specialist, local Australian support, and tailored solutions designed to meet your unique business needs.

Seamless Integration

  • Make and receive calls directly within Microsoft Teams.
  • Enjoy a familiar, unified user experience without switching apps.

Hassle-Free Deployment

  • Quick setup with minimal disruption to your business operations.
  • Expert deployment managed by Arrow’s certified specialists.

Reliable & Secure Connectivity

  • Direct peering through Microsoft Azure for enhanced reliability.
  • Compliant with Microsoft’s shared SLA requirements, ensuring network security and uptime.

Flexible Plans & Global Reach

  • Tailored plans for diverse business needs, from high-volume callers to occasional users.
  • Access local DID numbers and flexible plans supporting global operations.

Simplified Management

  • Manage phone numbers and call settings easily within the Teams Admin Center.
  • Reduce the need for multiple vendors with centralised management.

Advanced Features

  • Integrated call recording, transcription, advanced analytics, and contact centre capabilities.
  • Improve compliance, insights, and customer service.

Business Benefits and ROI

  • Cost Efficiency: Reduce expenses by consolidating telephony within Microsoft Teams, eliminating the need for separate systems and vendors.

  • Scalability: Easily scale your communications as your business grows, without major additional investments.

  • Productivity Boost: Enhance team collaboration with seamless, integrated calling and communication tools.

  • Enhanced Customer Experience: Advanced analytics and call features help improve customer interactions, driving better business outcomes.

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Power Your Microsoft Teams Operator Connect with Arrow FibreNet

Supercharge your Microsoft Teams Operator Connect with ultra-fast, business-grade fibre—at a price competitors can’t match.

  • Outpace the competition with the fastest, most cost-effective fibre plans available.

  • Built for high-performance voice, video, and data
  • Flexible plans up to 10Gbps to suit every business size
  • Prices starting from $499

Struggling with Inefficient Comms and Vendor Overload?

Let Arrow help you cut through the complexity. Get in touch for a free, personalised consultation—no pushy sales talk, just practical solutions to streamline your communications, reduce vendor management headaches, and empower your team to work smarter.

Seize Your Business Advantage

Schedule your free consultation now and let our experts show you how to gain a competitive edge with our tailored solutions.