UPDATE: PSTN & ISDN days are numbered. Don't let your business be left behind! With the progressive rollout of the NBN™ network, PSTN & ISDN are being phased out. This means that all businesses using PSTN & ISDN will need to transition to a VoIP based phone service. Arrow offers a complete migration service so [...]
As a man named Murphy once opined: “Anything that can go wrong, will.” If Murphy owned a business, he’d probably add “…and if it does, it will happen while the IT guy is overseas.” Even with redundancies in place, equipment will sometimes fail. Most of the time it’s something that can be swapped out easily, [...]
If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]
It’s no secret that, for people to work together effectively, they need to be able to communicate with each other. While this is a skill all on its own, it doesn’t hurt to give people the proper tools to help them do so, even when they’re working far from each other. Here are a few [...]
Ever watched those sci-fi movies and thought how great it would be if you could catch a glimpse of the future? Well, we’ve got some good news for you! If you’re reading this, you’re already on your way… Evolution of the office phone You might remember the old office phones that were popular in the [...]
