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Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]

Confused about pro rata charges? Here’s everything you need to know!

For the first time all week, you’re sitting down on the couch relaxing. With 20 minutes until your favourite TV show starts, you decide to check your personal emails. As you scroll through emails, you notice your latest mobile phone bill has arrived. But as you look at it, you wonder why it’s more [...]

By | 2017-06-16T11:06:42+00:00 June 16th, 2017|Avaya, Cloud Phone Systems, Mobile Phones, Phone Plans, Phone Systems|

How to get the ultimate business communication solution, without any of the headaches!

Want the best business communication package that doesn’t break the budget? Before you sign up for cheap deals with different suppliers or buy your own handsets and equipment, picture this… You’re just about to start an important video conference but the equipment isn’t working. After you find the supplier details, you get placed on hold [...]

How ICT reduces operating costs and increases productivity for accounting firms

For the last few months, you’ve been noticing radio and TV ads for cloud computing, web and video conferencing and efficient Internet services. You know you need to find out more about information and communication technology (ICT) solutions. Your competitors are using ICT in their accounting firms and accounts department, and they’ve improved their efficiencies. [...]

3 tips to choosing the correct phone plan for your business

It’s raining and dark, and you’ve locked yourself out of the house. With a carload of groceries and two hungry children to feed, you need to get inside – fast! You grab your phone and search online for “local locksmith”. The first listing looks good. It promises 24/7 call-outs and service within 20 minutes. You [...]

By | 2017-03-13T18:33:07+00:00 March 9th, 2017|Cloud Phone Systems, Phone numbers, Phone Plans, Phone Systems|
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