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Business telecommunications billing problems and poor customer service making you cranky? You’re not alone!

Have you felt frustrated or cranky in the past year with your business telecommunications? You’re not alone in being upset with poor customer service and billing problems. According to a recent Sydney Morning Herald article “Telco customers are becoming increasingly cranky about poor customer service, billing problems and how their grievances are handled, with [...]

How to get the ultimate business communication solution, without any of the headaches!

Want the best business communication package that doesn’t break the budget? Before you sign up for cheap deals with different suppliers or buy your own handsets and equipment, picture this… You’re just about to start an important video conference but the equipment isn’t working. After you find the supplier details, you get placed on hold [...]

How these telecommunications solutions can help you stay connected over Easter

Ready to set aside work and business worries for a few days? The Easter long weekend is when many people plan a short holiday. It’s a time to get away from the office, relax with friends and family and have some fun. As you spread butter on your hot cross buns and enjoy your Easter [...]

3 tips to choosing the correct phone plan for your business

It’s raining and dark, and you’ve locked yourself out of the house. With a carload of groceries and two hungry children to feed, you need to get inside – fast! You grab your phone and search online for “local locksmith”. The first listing looks good. It promises 24/7 call-outs and service within 20 minutes. You [...]

By | 2017-03-13T18:33:07+00:00 March 9th, 2017|Cloud Phone Systems, Phone numbers, Phone Plans, Phone Systems|

The Importance of Inbound Call Management

If your business is based around sales, which most businesses are these days in one way or another, you cannot afford to lose customers who try to contact you. Such calls should be valued by a business, and customers need to feel that they are important. But, with increased demand on your business, you might be [...]

By | 2017-05-22T10:39:57+00:00 September 29th, 2016|Arrow Turn Key, Avaya, Cloud Phone Systems, Phone numbers, Phone Systems|
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